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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooke Cabrera

Brooke Cabrera

October 29, 2024

5  out of  5
rating by Brooke Cabrera
"Excellent, excellent service. Skyla was super friendly and personable. Highly recommended using him when purchasing insurance!!"
We responded:
"Thank you Brooke! We appreciate your business. "
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Wayne Wilkinson

October 25, 2024

5  out of  5
rating by Wayne Wilkinson
"Skylar is THE MAN and did a great job for us! Thank you again Skylar!"
We responded:
"Thanks Wayne! We appreciate your business!!"
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Donna Holladay

October 16, 2024

5  out of  5
rating by Donna Holladay
"State Farm was very fast and efficient when I brought my policies to them. They are a really friendly, pleasant group of people to work with. And they saved me money! Thank you State Farm!"
We responded:
"Thank you Donna. We appreciate the business and the opportunity to sever you!"
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Zach Williams

October 5, 2024

5  out of  5
rating by Zach Williams
"Skylar is the man! Very helpful and quick to respond. Highly recommend going to him and his team for your insurance needs!"
We responded:
"Thank you Zach! We appreciate the business and the opportunity to serve you!"
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Sonya Clement

September 24, 2024

5  out of  5
rating by Sonya Clement
"Excellent communication skills lead me to trust the agent and switch to State Farm!"
We responded:
"Thank you Sonya! We appreciate the business’s and the opportunity to serve you."
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Gator

September 19, 2024

5  out of  5
rating by Gator
"All around great experience with my dude Skylar! Highly recommend anyone in the Shoals or the surrounding area to go here for all your insurance needs!"
We responded:
"Thank you Gator! Appreciate the business and the opportunity to serve you."
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Candice Morgan

September 13, 2024

5  out of  5
rating by Candice Morgan
"I absolutely love having my insurance through StateFarm, and Bert Bretherick and his staff do an amazing job! Go see them for your insurance needs!"
We responded:
"Thank you Candice! We appreciate the business and the opportunity to serve your family."
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Hunt Fanelli

August 25, 2024

5  out of  5
rating by Hunt Fanelli
"Skylar is the best always so helpful and nice. Took time out of his Sunday to help my wife and I get coverage on our new car and did it all in 10 minutes!!! A++ service and all around good guy."
We responded:
"Thank you Hunt. We appreciate your business !"
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Stacy Franks

August 23, 2024

5  out of  5
rating by Stacy Franks
"Thank goodness for employees like Ms Tori to remind me to pay my State Farm insurance bill. I'm sorry I forgot but Thank-you so much for calling me. Bert Bretherick State Farm is very faimly oriented."
We responded:
"Thank you Stacy. We appreciate you and the opportunity to protect your family. "
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Cheyenne Dickerson

August 23, 2024

5  out of  5
rating by Cheyenne Dickerson
"Great service and great place to work!"
We responded:
"Thank you Cheyenne!! We appreciate you!!"
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Deidre Dickey

August 14, 2024

5  out of  5
rating by Deidre Dickey
"I love this particular state farm they are absolutely wonderful. I've had a few issues on my end and they are a pleasure to work with. Bert shot straight with me when I had a 4x4 catch on fire saving me a rate increase. Love the honesty. Let me tell you if you need anything get hold of Skylar. Talk about having the best personality ever. I couldn't have had more fun talking to him and bonus... he follows through with what you need done. I carry vehicle, homeowners and life insurance with state farm and have always been treated fairly in conversation and in pricing . Call them!!!"
We responded:
"Thank you Deidre! We appreciate your business and the opportunity to serve you. "
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Colton Scott

July 17, 2024

5  out of  5
rating by Colton Scott
"I have known Bert for a long time. He’s a phenomenal agent and an even better friend. I can’t recommend him and his team highly enough."
We responded:
"Thank you Colton. Thankful for your friendship and the opportunity to serve your sweet family. "
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Becky Holliday

July 17, 2024

5  out of  5
rating by Becky Holliday
"I can’t brag enough on this office. When you walk into the office, you are greeted and well taken care of. I had an accident right after I bought a new car and the response from the office was prompt. Bert also called to check on me. They really go the extra mile for their clients. I have recommended them to friends and family and will continue to do so in the future."
We responded:
"Thank you Becky! We appreciate you and appreciate the opportunity to serve your family. "
Profile photo of Roger McGee (Kerry McGee)

Roger McGee (Kerry McGee)

June 26, 2024

5  out of  5
rating by Roger McGee (Kerry McGee)
"We’ve been with Statefarm for almost 35 yrs. Our parents have been with them over 50 yrs. Everyone in this office is amazing. Linda has been there from Day 1 with me & still going ❤️. A big thank you to Tori for answering any questions that comes up; reminding us when pmnts are due; Helping with any discounts available . She has saved us a lot of money. We really appreciate that. Thanks to the entire staff. Keep up the great work! The McGee’s"
We responded:
"Thank you Roger. We appreciate your business. "
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Jordan Montgomery

April 17, 2024

5  out of  5
rating by Jordan Montgomery
"I've been with State Farm for about two years now! When I joined the team, they helped me Lower my bill by getting Me the best Rates has they could!!! Over the past almost Two years Tori, has Always been so Absolutely helpful. Tori has always gone above and beyond answering any of my questions. She has always told me when I could get Better rates by just Trusting Her! Tori was there when i needed road side assistance and was able to make the process to easy and got to work soon has i called in.Ms. Linda is always laughing and will always check up on your and make sure you you are having a Great day, she comes with a vast knowledge on what to do and u can feel that she loves her Job and cares about All the clients! Alicia will always make sure that you are always informed on whatever is coming up and if you have a issue that's unexpected she will always point you into the right direction and she is so Well informed thats it's Insane!! I would Highly recommend just for the fact that she takes her time and is willing to go above! I would Hight recommend that you get theses Wonderful Ladies a try and just see what they could do for YOU AND YOUR NEEDS!!!!! ALL of the Ladies always made me feel wonderful and wasn't worried about my age or treated me No different!! All that mattered was I Was Safe and Secured for Anything that could pop up out of No ware bc Well thats life right!!"
We responded:
"Thank you Jordan! We appreciate your business!"
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Judith Rickard

April 10, 2024

5  out of  5
rating by Judith Rickard
"Wonderful service from Bert Bretherick and staff. Always friendly and helpful. Would highly recommend this office for all your insurance needs."
We responded:
"Thank you Judith! We are do happy to serve you. Thanks for the business."
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Mitzi Lawson

March 26, 2024

5  out of  5
rating by Mitzi Lawson
"I have needed to speak with Bert & the people in his office a few times over the past few weeks and I’m always treated well, questions are answered timely and to my satisfaction. Everyone there is helpful & friendly."
We responded:
"Thank you Mitzi! We appreciate your business. "
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April Smith

March 7, 2024

5  out of  5
rating by April Smith
"I love and enjoy my experience with Jesse at State farm, he is always very professional, kind, and always take care of the things I need done without any problems or hesitation. Even if it right when the computer are turned on and and they start answering the phone. Thank you so much for contacting me months ago and giving my the opportunity to have better insurance and better experience."
We responded:
"Thank you for the business April! Jesse is great. Thanks again!"
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Natasha Maxwell

March 6, 2024

5  out of  5
rating by Natasha Maxwell
"Skyler did an awesome job for us"
We responded:
"Thank you for the business! We think Skyler is awesome too. Thanks again!"
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Seasons

February 29, 2024

5  out of  5
rating by Seasons
"Enjoy working with Bert and his Team."
We responded:
"Thank you for the business. We appreciate it. "
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Julie Gregory

February 28, 2024

5  out of  5
rating by Julie Gregory
"Great team to work with!"
We responded:
"Thank you Julie!"
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Anita Olbon

February 6, 2024

5  out of  5
rating by Anita Olbon
"We could not ask for better service from Bert Bretherick at State Farm Insurance! The perfect mix of professionalism, genuine care, and an approachable friendliness that you don't always get. The staff has the same great qualities! Go see Bert for all your Insurance needs!"
We responded:
"Thanks Anita! I always enjoy visiting with you and Rob. Thanks for the business!"
Profile photo of Pat Faulkner

Pat Faulkner

February 3, 2024

5  out of  5
rating by Pat Faulkner
"Special thanks to Katherine for helping me today. She was kind & competent. Excellent customer service."
We responded:
"Thanks Pat. Appreciate your business and we think Kathryn is great too. "
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Julie York

January 9, 2024

5  out of  5
rating by Julie York
"Great efficient friendly service!"
We responded:
"Thank you Julie! We appreciate the opportunity to serve you!"
Profile photo of Natalie Johnson

Natalie Johnson

September 29, 2023

5  out of  5
rating by Natalie Johnson
"Call Skylar today! I was hesitant to change insurance companies but I am very thankful I did. Skylar made the transition very simple for us. He has saved us a lot of money every month and we have more coverage for our home and autos. Even when we bought a home he handled everything. You can trust him to work hard for you and make sure everything is taken care of. I an sure everyone in the office is great but ask for Skylar when you call and let him save you money too!"
We responded:
"Thank you Natalie! We appreciate your business and yes Skylar does a great job! "